2025 Season - Housekeeper
White House Hotel and Self Catering Cottages
Vacancy listed 09/04/2025
Application deadline 31/05/2025
Details
Contract Type: Fixed Term Seasonal
Start Date: May 2025
End Date: October 2025
Department: The White House Hotel 
Reports to:

Housekeeping Supervisor, Hotel Operations Manager, Hotel GM
Key Reports: None
Hours per Week: Average 30 - 56 per week across the season
Key Benefits: 

  • Flat 20% Income Tax rate over personal allowance, plus low Social Security rate 
  • Zero VAT 
  • Competitive board & lodging rates 
  • Free ferry travel between Herm and Guernsey 
  • Staff discounts on-island 
  • Preferential accommodation rates for Friends and Family outside of Peak Season 
  • Stunning beaches with exceptional sea swimming / kayaking / SUP opportunities 
  • On the job training to include Level 2 Food Hygiene certification 


Role Summary

We are seeking a housekeeper to join our team. The ideal candidate is efficient, reliable, and detail-oriented, with a passion for maintaining clean and organized environments. If you thrive in a fast-paced setting and take pride in delivering exceptional cleanliness and customer service, we’d love to hear from you.


Key Responsibilities

  • Cleans and sanitises hotel rooms, offices, public areas and restrooms. 
  • Vacuums, mops, and sweeps floors and carpets.
  • Polishes windows, windowsills, skirting boards and mirrors.
  • Makes the beds and replaces linens. 
  • Restocks toiletries such as toilet paper, hand towels, soap, and other essentials.
  • Empties, cleans, and re-lines rubbish bins.
  • Identifies and reports maintenance concerns to the supervisor/manager on duty.
  • Performs deep cleaning of carpets, curtains, and upholstered furniture.
  • Responding to guests’ requests, if they enquire extra towels, bathrobes, tea/coffee.
  • Attention to detail is key - you will have an eye for perfection in making sure the public areas as well as the rooms are immaculate.
  • To comply with COSHH regulations and follow regular monitoring of health and safety procedures and standards. 



Competencies Required

  • Displays an acute eye for cleanliness and organisation, ensuring all areas meet the highest standards of tidiness and hygiene.
  • Identifies and addresses small details that enhance the overall quality of work.
  • A friendly, welcoming, and helpful attitude is essential, as collaboration is key to ensuring our guests have an exceptional experience.
  • You should be enthusiastic, open to taking on new responsibilities, and adaptable to assist in various areas of the hotel based on business and guest needs. 


Qualifications / Experience Required

  • To be considered for this role, you should have some experience in housekeeping or cleaning and feel confident working both independently and as part of a team in a dynamic and fast-paced environment. 


General

  • Maintains the physical ability to perform labour-intensive tasks such as lifting, bending, and standing for extended periods. 
  • Can handle repetitive motions and carry out duties in a timely and energetic manner. 
  • Arrives on time and ready to work, contributing to a dependable team dynamic. 
  • Ensures shifts start and finish as scheduled to maintain seamless operations 

Working within the Health and Safety at Work (General) (Guernsey) Ordinance, the postholder has a legal duty to take reasonable care for Health and Safety both for themselves and others who may be affected by their actions. They are also required to undertake Health and Safety training commensurate with the level required by the post and to take part in risk assessment procedures and the implementation of agreed recommended work practices within the area. 
  
Undertaking other duties not specifically stated which from time to time are necessary without altering the nature or level of responsibility. 
 
In addition to the required key responsibilities, it is expected that every employee acts in a professional manner at all times, including when off duty, as guests and employees use the same facilities, infrastructure and social areas.


About working on Herm Island

The small paradise island of Herm is just off Guernsey in the Channel Islands, which lie in the English Channel between southern England and northern France.  
 
Herm is a designated tourist island which is reached by a 20-minute ferry journey from Guernsey harbour, and where guests and day visitors enjoy year-round hospitality.  
  
 Guest accommodation includes: 
  • The White House Hotel: 
    • 40-bedroomed boutique hotel with several family sized and dog friendly rooms. 
  • Self-catering Holiday Cottages:  
    • 19 cottages and apartments dotted around the island sleeping between 2 – 7 people. 
  • Seagull & Mermaid Campsites:  
    • offering over 130 seasonal pitches rented on an annual basis by Guernsey families, and 23 equipped tents for short-term hire April to September.  
  • Herm also has a range of dining options and facilities including: 
    • The Conservatory Restaurant: a 90-cover classic, fine-dining hotel restaurant. 
    • The Ship Inn: a brasserie style inn seating 70 inside, and 80 in the courtyard and garden. 
    • The Mermaid Tavern: a popular and busy gastro pub which also hosts live entertainment and events throughout the year with a capacity of 500 people. 
    • 120-seater marquee for special events in the hotel grounds.  
  • Harbour Village, Shell Beach and Belvoir Bay Cafés:  
    • three outdoor seated cafés, one in the busy Harbour Village and the other two at the most scenic and popular beaches in Herm. 
  • The Herm Shop: 
    • a busy shop which stocks a host of products from gifts and clothing to beach goods and toys. 
  

Working in Herm 
 
Working and living in Herm is a truly unique and rewarding opportunity. There are approximately 50 permanent staff with year-round roles with up to an additional 100 seasonal staff. 
  
The hospitality teams are supported by several back-office departments including finance, reservations, administration, marketing, and recruitment. The island properties, infrastructure and landscape are maintained by a team of professionals and the island also has its own cargo vessel managed by the Services team. 
  
As there are no cars or bicycles in Herm a good degree of fitness is required to negotiate the varied terrain. With no resident doctor or hospital, shortlisted applicants are advised to self-assess their suitability to work on the island. Several residents are trained as community first responders delivering first aid, policing, and fire services.
 
The rewards are plentiful if you are hard-working and motivated by small team collaboration, helping others, delivering a professional service and above all, taking accountability for your role.
 
 
Vision & Culture
  
Our VISION is to have a sustainable business whilst preserving the unique appeal of Herm Island, including environmental project work.  
 
Our CULTURE encourages a hard-working, collaborative, team approach focused on accountability, empowerment and ultimately excellent customer and staff experience. 



Benefits

Flat 20% Income Tax rate over personal allowance, plus low Social Security rate
Zero VAT
Competitive board & lodging rates
Free ferry travel between Herm and Guernsey
Staff discounts on-island
Preferential accommodation rates for Friends and Family outside of Peak Season
Stunning beaches with exceptional sea swimming / kayaking / SUP opportunities
On the job training to include Level 2 Food Hygiene certification

Notes

NOTES: to enable us to consider your application please read the below information before completing the NOTES section in your application

EXPERIENCE: If you have no relevant prior experience, please provide additional information in the NOTES section.

ELIGIBILITY - Please confirm what relevant permissions you possess to work in Herm Island, or whether permissions need to be obtained under the States of Guernsey Work Permit Policy – information on Work Permits can be found here (copy and paste into your browser) https://www.gov.gg/immigration

IMPORTANT - When applying please UPLOAD your CV and a cover letter explaining why you wish to apply for the position.

AVAILABILITY - If you are successful, please let us know your preferred start / finish dates?

OTHER - If you are applying as a couple, please state your partner's name.

This vacancy has now been closed